Got Questions? We might already have the answer.

 

Download on the App Store    Get it on Google Play

 

 

Before you start

Be sure to always consult with your coach or parent before commencing any new health, fitness or nutrition program. While we’re always here to provide general help and support, this should not be used in place of professional advice.

I’ve paid! Now what?

WELCOME! To access the app, log in using your email and password.

What if I do not like iNSPIRE?

Impossible! No, in all seriousness, don’t stress too much. Shoot through an email to support@inspiresportonline.com and we’ll work through any concerns with you.

Can you explain my payment options to me?

Sure can, iNSPIRE is $3.99 a month or $34.99 annually.

I am struggling to make a payment

Have you entered your card details correctly? If still no luck, it could be your bank being a bit cautious of a foreign payment system. Send the iNSPIRE team an email at support@inspiresportonline.com. We are always here to give you a helping hand.

How do the payments work?

You have a subscription, so once you make your first payment, all the work is really done. Payments will come out on the date of subscription, and each month after (unless you’re on a longer subscription). You can cancel any time via the App store or google play store under Manage Subscriptions. You will still have access to the iNSPIRE until the end of the billing month.

Will my personal information be kept private?

Absolutely, data and data security is of the utmost importance to us. You can read our data and security policy here.

How do I update my Android phone to the latest version?

It is important to be running the latest version of Android, not only for using Inspire, but also for your own security.

You can view the guide provided by Google here: https://support.google.com/android/answer/7680439?hl=en

I'm using an iPhone 6 and iNSPIRE Sport Crashes

Yes, this has been something we’ve put a lot of time and effort into fixing and have made progress, but it’s still not perfect.

Know that you’re not alone and we continue to work on it, but in the meantime, we have found that for some reason the first time iNSPIRE Sport Online is loaded on iPhone 6 and iPhone 6s devices after a phone reset (i.e. every time your phone is restarted, iNSPIRE will crash the first time) the app will crash.

You should be able to reload the app and everything work as expected, so please be patient and try again!

The above is true for all devices that have been updated to the latest iOS versions.

If you are getting this issue, please do contact support@inspiresportonline.com with us including any onscreen messages.

What iOS & Android versions do you support?

To ensure the best experience for all of our users our products are developed with support for latest technologies in mind and as such we can only support specific sets of operating systems. iOS and Android have differing approaches to end of life support and due to the deployment environment of the two platforms differing significantly our support also differs for the two operating systems.

iOS for iPhone

We actively support the latest version of iOS which is 12.1.2 for iPhone 5s and later. Further, we make best effort to support previous iOS versions that are the previous major release version.

As of January 2019 that includes iOS 12.x.x and above.

Android

We actively support the latest version of Android & make best effort to support any device running Android Marshmallow 6.0.0 and above

Why should I use iNSPIRE Sport?

For the Athlete – Learn, track and grow

Learn from the best as you track your sporting journey, complete programs to increase your knowledge base and share your journey with your coach all while earning iNSPIRE Performance points.  Develop the skills you need to be the best athlete you can be

For the coach – Understand your whole athlete.

View your team and individual athlete data to increase your knowledge of the whole athlete journey. Track this journey to assist with your programming, training and performance management.

For the organisation – Understand trends and simplify your programming

Understand trends from your athletes, coaches and teams. Utilise this information to assist in developing effective programming and set your organisation above the rest with cutting edge technology to monitor and understand your athletes.

You can read more about iNSPIRE Sport on our website:  www.inspiresportonline.com

Where is the web app?

iNSPIRE has been developed from the ground up to work with active people where they are the most active, and that means being specifically designed for mobile devices. Specifically, smartphones running iOS and Android operating systems.

You can download the iNSPIRE Sport App from the following locations:

Google Play: https://play.google.com/store/apps/details?id=com.inspiresportonline.main

Apple App Store:  http://https//itunes.apple.com/us/app/inspire-sport/id1450859742